SIGBOX Organization Administrator's Guide
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Configuring SIGBOX Organization Administration properties

The Configuration page allows Organization administrators to modify a restricted set of organization-specific properties that tweak the specific functional aspects and the behavior of their organization on SIGBOX Services.

Configuration/Properties page

Modifying a SIGBOX Organization Administration property value

To modify a SIGBOX Organization Administration property value:

  1. Sign in to SIGBOX Organization Administration.
  2. Click the Configuration option on the left of the SIGBOX Organization Administration interface to open the Configuration page.
  3. Click the Edit link to the right of the relevant SIGBOX Organization Administration property.
  4. In the Edit Config Property dialog box, update the Property value field as required.
  5. Click Save and the value of the SIGBOX Organization Administration property is modified with immediate effect.
    Notes:
    • For properties whose value consists of a simple true or false, the Edit Config Property dialog box has a Property Value check box, which should be selected for true or cleared for false.
    • It is not possible to modify the names of SIGBOX Organization Administration properties, since these are fixed.

SIGBOX Organization Administration properties

The following SIGBOX Organization Administration properties are available:

Property Detailed description
Organization Admin Email The contact email address, typically for an Organization administrator, which is:
  • used in Macquarie Telecom Notification email messages and
  • is accessible from the Need help? ... link on the Authentication code entry page for two-factor authentication (2FA) whenever a SIGBOX user with 2FA enabled on their account signs in through the SIGBOX Sign-in page.
If a SIGBOX user cannot successfully sign in (typically due to the user losing the ability to generate authentication codes for their 2nd authentication factor), the user can click this Need help? ... link to begin emailing their Organization administrator a request to re-configure 2FA for their user account.
See Administering users within an organization for more information.
Notes:
Is the address book feature enabled? Determines whether (i.e. true) or not (i.e. false) the organization's address book feature is enabled.
The address book feature allows a user to discover (through autocompletion) other SIGBOX user members within their organization by the user typing the first few characters of a member account's email address, when sharing an item. If this property's value is:
  • true, this discovery feature will be scoped to all SIGBOX user accounts that are members of the organization, as well as all of the user's own contacts.
  • false, this discovery feature will be scoped only to all of the user's own contacts.
A brief description of the organization As the name of this property indicates. This field's purpose is only to provide Organization administrators with additional information about their organization. Be aware that this description:
  • is not displayed anywhere else throughout the interfaces of Organization Administration and SIGBOX or Safe Share applications (including SIGBOX Administration), and
  • cannot be cleared once it has been set.
The email address of the organization's contact person As the name of this property indicates. This property's purpose is to provide SIGBOX administrators with the email address of the organization's contact person, which appears in the Contact Person column on the Organizations page of SIGBOX Administration. Be aware that this contact person:
  • is initially the email address of the Organization administrator set when a SIGBOX administrator added the organization to SIGBOX Services,
  • is not displayed anywhere else throughout the interfaces of Organization Administration and SIGBOX or Safe Share applications, and
  • cannot be cleared.
Notes:
  • This property is useful for allowing SIGBOX administrators of your SIGBOX Services instance to contact (by email) the appropriate person responsible for administering your organization.
  • This property is unrelated to the Organization Admin Email property (above), whose value is accessible to SIGBOX users from Macquarie Telecom Notification email messages and the Need help? ... link on the Authentication code entry page for two-factor authentication (2FA).
  • For more information about how organizations are added to SIGBOX Services, see Administering organizations in the SIGBOX Administrator's Guide.
Is watermarking of viewed files enabled? Determines whether (i.e. true) or not (i.e. false) the watermarking feature is enabled for all viewable files created within your organization.
The watermarking feature:
  • Only applies to collaborators viewing files that have been shared with them. This feature is intended to discourage collaborators from copying file views by other means (e.g. using screenshot capturing tools, etc).
  • Covers a file's view with large semi-transparent text that consists of the email address of the currently signed-in collaborator viewing the file, the SIGBOX Services' URL, the ID of the file, the classification applied to the file by its owner (if applicable) and the date/time when the file was viewed.
Default i18n setting for new users and email notifications The default language for all new SIGBOX user accounts created on SIGBOX Services * as a result of the users' accounts being added to the organization.
  • This setting overrides the System Default language setting set by a SIGBOX administrator for their SIGBOX Services instance.
  • This property's initial value is the current System Default language setting
Note: Users can always choose/set their own account's language settings through their own account editing features in SIGBOX for Web (or Organization Administration).
* These new user accounts are created because the user's email address has not yet been registered on the SIGBOX Services.
Enforce two-factor authentication for organization members Determines whether (i.e. true) or not (i.e. false) the two-factor authentication (2FA) feature is enforced for all SIGBOX users who are members of your organization. This includes your own Organization administrator account.
Note: Take caution before setting this value to true. If any members of your organization (including yourself) are not prepared to configure 2FA on their account, they may be unable to sign in successfully through the SIGBOX Sign-in page, thereby preventing these users' access to:
  • all organizations on SIGBOX Services for which these users are members and/or
  • SIGBOX Organization Administration for all organizations of which these users are Organization administrators.
For more information about 2FA, see Enabling or disabling 2FA on Organization user accounts.
Onboarding materials to appear in a user's file list when the user acquires the Originator role A file or folder (typically containing onboarding materials) that an Organization administrator can choose to be automatically shared with SIGBOX users in the organization who acquire the Originator role.
When an Organization administrator chooses one of their items through this property, this feature becomes active, which results in any users within the organization who subsequently acquire the Originator role being automatically shared this chosen item. A user's account acquires the Originator role when this account is either:
  • added to the organization with the Originator role, or
  • an existing organization member that is subsequently edited to grant it/upgrade it to the Originator role.
The purpose of this feature is to provide users (who acquire the Originator role) with immediate access to an item of materials that provides information about adopting the use of SIGBOX products to share data securely. However, any item/content can be chosen for this property.
Be aware that this feature has the following requirements and characteristics:
  • A SIGBOX user account with the Organization administrator role must also have the Originator role as the item chosen by the Organization administrator must be one they own.
  • All items shared automatically through this feature (regardless of whether the item is a file or a folder) are done so with Download permissions.
  • This property's current item can be changed by any Organization administrator, regardless of the item's ownership. However, the Organization administrator (modifying this property) can only choose an item they own.
  • Once this feature becomes active, existing SIGBOX users in the organization who have the Originator role are not automatically shared this property's current item. However, if one of these users' accounts is removed from the organization and subsequently added again (with the Originator role), the user's re-added account is automatically shared this property's current item.
  • If this property's item is actually located within a folder, then the item will appear at the root level of the items area for users who subsequently acquire the Originator role in the organization.
Notes (and idiosyncrasies) about this feature:
  • Take caution before setting this item. Once an item has been chosen, this feature becomes permanently 'active' and from this point on, it is no longer possible to deactivate this feature.
  • If an Organization administrator chooses a folder for this property, then only the folder itself (i.e. none of its existing content) is automatically shared with users in the organization who subsequently acquire the Originator role. However, if this Organization administrator then adds new items to this folder, the accounts of any users who had previously been shared this folder (automatically through this property/feature) are also be shared these newly added items. This behavior will be reviewed for a future SIGBOX Services release.
  • If this property's item is set to a folder and you wish to remove this particular folder (through a SIGBOX or Safe Share product or other client application), change this property to a different item before removing this folder. Otherwise, the folder will not be completely removed from SIGBOX. This issue will be resolved in a future SIGBOX Services release.
Support URL

The URL of the company's/organization's support page, which is accessible from the Support link in the footer of SIGBOX for Web and Organization Administration as well as from Macquarie Telecom Notification email messages.

Note: This property's default value is empty. In such circumstances, the Support URL property's value (defined through System details properties - see Configuring SIGBOX Administration properties in the SIGBOX Administrator's Guide for more information), is used as the fallback, which by default is the Support page on the Covata web site.

Company Name

The company/organization name which appears throughout Macquarie Telecom Notification email messages.

Note: This property's default value is empty. In such circumstances, the Company Name property's value (defined through System details properties - see Configuring SIGBOX Administration properties in the SIGBOX Administrator's Guide for more information), is used as the fallback, which by default is 'Covata'.

Legal URL

The URL of the company's/organization's legal page, which is accessible from the Legal link in the footer of SIGBOX for Web and Organization Administration.

Note: This property's default value is empty. In such circumstances, the Legal URL property's value (defined through System details properties - see Configuring SIGBOX Administration properties in the SIGBOX Administrator's Guide for more information), is used as the fallback, which by default is the Covata End User License Agreement.

Web Application Help URL

The URL of the help documentation for the SIGBOX for Web application, which is accessible from the Help option/link available from the user's email address drop-down menu at the top-right of SIGBOX for Web (and from the footer).

Note: This property's default value is empty. In such circumstances, the Web Application Help URL property's value (defined through System details properties - see Configuring SIGBOX Administration properties in the SIGBOX Administrator's Guide for more information), is used as the fallback, which by default is the Safe Share for Web User's Guide (i.e. the Covata-branded version of this guide) on the Covata documentation web site.

Organization Administration Help URL

The URL of the help documentation for SIGBOX Organization Administration, which is accessible from the Help option/link available from the email address drop-down menu at the top-right of SIGBOX Organization Administration (and from the footer).

Note: This property's default value is empty. In such circumstances, the Organization Administration Help URL property's value (defined through System details properties - see Configuring SIGBOX Administration properties in the SIGBOX Administrator's Guide for more information), is used as the fallback, which by default is the Organization Administrator's Guide (i.e. the Covata-branded version of this guide) on the Covata documentation web site.

The URL of the privacy statement An additional (custom) URL for the company's/organization's privacy statement page, which is accessible from the Privacy:
  • link in the footer of SIGBOX for Web and Organization Administration,
  • options in the taskbar notification area pop-up menu and application pane of Safe Share for Windows and
  • link in the sign-in dialog box and Help > Privacy option from the Safe Share menu bar of Safe Share for OS X.
Note: This property's default value is empty. In such circumstances, the URL of the privacy statement property's value (defined through System details properties - see Configuring SIGBOX Administration properties in the SIGBOX Administrator's Guide for more information), is used as the fallback, which by default is also empty, resulting in these links/options not being available.
Custom message to appear on the 'Share' dialog box A custom message (typically a warning) that will be shown at the base of the 'Share' dialog box (near the Share button).
Note: The default value of this property is empty. Be aware that once this property's value has been set, it can also be cleared when edited (by clearing its value before saving).